|
|
to learn ways to use Smart Zone™ strategies at work and home!
|
|
The Smart Zone Model is based on Emotional Intelligence (EQ) and Trust. Emotional Intelligence (EQ) is the set of skills people use to achieve optimal performance. Thoughts and emotions are the building blocks of performance and expert self-management. In every situation, it is important to have people skilled at managing their own emotions and the emotions of others in order to lead effectively. The ability to use emotions effectively is the foundation of high-performing relationships. Individual relationships create the workplace environment, and the climate shapes the way employees and customers relate.

|