Consulting & Leadership Development

A Culture of Collaboration & Engagement
Conflicting values and behavioral styles often interfere with success in the workplace. Even highly skilled and well-trained employees are likely to need a special set of skills to overcome the challenges presented by these circumstances. Susan provides training and meeting facilitation for organizations in need of expert direction to increase productivity, manage conflict and create a culture of collaboration and engagement.

Meeting Today's Workplace Challenges
Susan and Smart Zone™ Solutions can provide specialized leadership development programs for key leaders and/or employees that will arm them with the skills to meet today's workplace challenges.

Specifically, we will educate participants about the critical emotional skills that will help them to:

• Reduce conflict
• Produce long-term behavior change that will improve communication among coworkers
• Increase participants' ability to work within an ever-changing, mobile workforce
• Create a culture that nurtures excellence and develops teamwork
• Foster an environment where mutual success is the number one priority
• Increase leaders' potential to constructively influence others

Services available include:

• Workshops with large groups and key leaders
• One-on-one key leader development
• Customized assessments for individuals and group profiles
• Development of customized organizational surveys to determine productivity gaps and cultural roadblocks

Susan gets right to the point! Her presentations are jam packed with content proven through her professional and life experiences.	Fletcher & Associates provides confidential, goal-oriented expert counseling services to adults, couples, families, children, and adolescents.